Answers about your rights and our terms
Your account becomes inactive immediately and all login access stops. We retain your transaction records for seven years where local law permits. Your DANA, OVO, GoPay or QRIS wallet is no longer linked to asustoto slot. You may reopen an account with new verification steps at any time.
Yes. Go to Settings, select Legal & Data, and choose 'Export My Data'. We compile your account history, deposits, withdrawals and profile details into a file and email it to you within 72 business hours.
We store transaction details for seven years after your account closes where local law permits. Active accounts retain their full history for the account lifetime. DANA, OVO, GoPay and QRIS wallet tokens expire after single transactions and are never reused across sessions.
We use session cookies to keep you logged in and analytics cookies to track lobby behaviour and game preferences. Essential cookies cannot be disabled, but you can turn off analytics cookies in your browser settings without losing account access or lobby functionality.
Check your Sessions panel in Settings to see all active logins and locations. Your DANA, OVO, GoPay or QRIS deposit is verified via SMS before your first withdrawal. Enable two-factor authentication in Security settings for added login protection.
Log into Settings and select Profile. You can update your email, phone number and contact information anytime. Name and date of birth cannot be edited after account creation; contact support if you need a correction for verification purposes.
Open a support ticket via live chat with your transaction ID from your account history. Our team investigates your DANA, OVO, GoPay or QRIS transfer with the payment provider and responds within 72 business hours with details and resolution steps.
